A Polaroid photograph of a woman with short curly dark hair, wearing an orange patterned shirt, smiling slightly, with a white background, and a handwritten blue signature that reads 'Audrey.'

Maximizing revenue through knowledge systems & information sharing

AI Practitioner & Knowledge Manager

audrey schroder

Badge with a dark blue hexagon background, white text stating 'KMI' and 'Certified Knowledge Manager,' an orange checkmark, and an orange banner with white text 'CKM' at the bottom.

I help organizations stop losing critical information and start using it. Too often, when an employee leaves or is let go, all the knowledge needed to do their job walks right out the door with them. I make sure the right knowledge reaches the right people before it ever has a chance to disappear.

For the past 15 years, I've honed my expertise in knowledge management (KM), communications, and training. I partner with organizations ranging from Fortune 500 companies and global enterprises to startups. I've built and governed knowledge bases and content management systems for four organizations, using Confluence, SharePoint, and Whale.io.

I bring hands-on experience with AI tools including Claude Cowork, Gemini, Copilot, and Lovable. I've built AI agents to increase productivity and developed an app that's live for public use. KM and AI are converging fast, and companies that connect them will finally get real value out of what they already know.

I'm looking to bring my KM and AI skills to a B2B SaaS tech company. If you want to turn your organizational knowledge and information into a competitive advantage, let's talk.

send me a message

Services

I advise organizations on how to take advantage of and easily access the information their team has already developed.

My process involves auditing existing systems and processes, and making adjustments or building out a new knowledge management strategy.

knowledge management

Is your team constantly wasting time looking for information and data that may not even exist?

I guide organizations through a process to help them determine where AI could make a big impact.

You will receive a roadmap tailored to your goals, that I can implement for you, or give your team to execute.

ai readiness & strategy

Are you looking to implement AI but don’t know where it could fit or how to get started?

training & enablement

I design training programs and audit and improve existing ones, so your team learns faster and applies it on the job.

This includes developing and facilitating workshops, webinars, and ongoing training tailored to your organization's needs.

Is training across your teams inconsistent, outdated, or impossible to measure?

“She is highly skilled at teaching others her trade and explaining how all the pieces fit together. She helps colleagues feel empowered even when she is suggesting edits or a different approach.”

Christine Kadow-Dougherty

Grants Director, SGA Youth & Family Services ~ via LinkedIn

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“In her work as a facilitator and workshop designer, she brings a level of care and craft that shows. Her content is well constructed, her sessions are engaging, and participants consistently leave with something they can actually use.”